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Returns & Credits


You are not automatically entitled to a refund
if you simply change your mind
or you later discover that you picked the
wrong colour or wrong size or wrong side
or the item doesn't fit. 

If you have any doubts about the suitability of an item,
"DONT BUY IT"
  

SIMPLE AS THAT.



ITEMS THAT ARE ON
"SALE" OR "SPECIAL"  OR
"ELECTRICAL" ITEMS OR "ZZZ" OR
"SPECIALLY ORDERED IN" 

ARE

NOT

RETURNABLE FOR REFUND,
IF YOU SIMPLY CHANGE YOUR MIND !

SO CHOOSE CAREFULLY. *


FREIGHT CHARGES ARE NOT REFUNDABLE  *
ITEMS THAT ARE RETURNED FOR REFUND,
WHERE YOU HAVE TAKEN UP THE OPTION TO ORDER THE
CORRECT ITEM, LESS FREIGHT AND HANDLING CHARRGES,
MUST 
1) BE ACCOMPANIED WITH A COPY OF TAX INVOICE
2) BE IN ORIGINAL PACKAGING AND MUST
3) BE SENT BACK AT SENDERS EXPENSE
VIA REGISTERED POST OR COURIER
4) ITEM(S) MUST NOT HAVE BEEN OPENED, 
FITTED OR TAMPERED WITH
5) ITEM MUST NOT HAVE PACKING TAPE OR
ANY OTHER MATERIAL OVER THE ITEM 
REDUCING THE RESALE PRESENTATION *

If a part doesn't fit, don't try to "make it fit" and risk damaging the part or your car (or yourself).
We won't accept responsibility for any costs exceeding the cost of the part
(and you don't need the aggravation of doing a job twice!)
so please inspect the part before you start the repair.

* GETTING THE CORRECT ITEM FIRST TIME IS
IMPORTANT TO US, SO IF YOU ARE UNSURE PLEASE
PHONE/FAX OR EMAIL TO GET A PARTS INTERPRETER
TO CHECK FOR YOU..

THIS COULD SAVE YOU TIME & MONEY

   * ANY CANCELLED ORDERS WILL INCUR A 20% HANDLING SURCHARGE *

* REFUNDS THAT 
DO
MEET OUR TERMS & CONDITIONS
ARE  REFUNDABLE, LESS HANDLING,
WHEN ITEMS ARE RETURNED WITHIN

7 DAYS
OF INVOICE DATE
AND YOU TAKE UP THE OPTION OF ORDERING 
THE CORRECT ITEM(s), LESS

A 20% HANDLING SURCHARGE
AND LESS FREIGHT CHARGES

 * ITEMS OVER
7 DAYS
FROM DATE OF INVOICE
ARE NOT REFUNDABLE *

ALL CARE IS TAKEN 

********************************************
FOR MORE INFO REFER TO 
FAIR TRADING NSW PH 133220
OR 

http://www.fairtrading.nsw.gov.au/ftw/Consumers/Buying_goods/Consumer_rights_myths_and_facts.page

Consumer rights - myths and facts
If you want to avoid problems with consumer issues it helps to get your facts right.
Refunds myth =
'I don't like it. But I can always return it and get my money back.'
Refunds fact =
Not necessarily. Legally, refunds are only available in fairly limited circumstances.

You are entitled to ask the trader for a refund if the item you bought is:

  • not of acceptable quality
  • does not match the description
  • does not match the sample or demonstration model shown to you.

You are not automatically entitled to a refund if you simply change your mind or you later discover that you picked the wrong colour or the item doesn't fit. 
If you have any doubts about the suitability of an item, check the retailer's refund policy before you buy.

NEED A COPY OF TAX INVOICE

ALL OUR GOODS LEAVE WITH A TAX INVOICE
THATS WHATS IS USED TO DELIVERY YOUR GOODS
SO IF YOU GOT THE GOODS YOU GOT THE INVOICE. !

IF YOU NEED A COPY OF A INVOICE A $30.00 + GST ACCOUNT ADMINISTRATION FEE
WILL BE CHARGED AND WILL NEED TO  BE PAID BEFORE A COPY IS DONE,
WE WILL PROVIDE A TAX INVOICE FOR THE ADMIN FEES 

 
 
 
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